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Before contacting us, please be sure you have read our online help document inside the product. You can find answers to many common questions, such as questions about registration codes, the usage of our product, etc.

General Information:
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Note: All e-mails received will be answered in a timely manner by our support team. We filter all e-mail requests by the priority of the requests. All emails will be replied in 2 business days (usually 1 business day). If you have not received a reply in 48 hours, then most likely we have replied you but your email filter program deleted our message by mistake. Please turn off your junk mail filter and try to email us again from an alternative email address.

If you still cannot get a reply from us, please send a new email to the following address to ensure we can get your email.

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